🟢 STEP 1 — If there is immediate danger
If a child or teenager is in immediate risk:
- Call 112 (emergency services in Spain)
- Or contact Policía Nacional (091) / Guardia Civil (062)
👉 This is for urgent situations (ongoing threat, suspected abduction, immediate harm).
🟡 STEP 2 — If it is not immediate but concerning
You can report suspected grooming or exploitation to:
- Policía Nacional – Cybercrime Unit
- Guardia Civil – EMUME units (women & minors protection units)
- Local police in your town (e.g. municipal police in Alicante/Valencia region)
You do not need proof—reasonable concern is enough.
🔵 STEP 3 — National reporting & guidance
Spain has specialist cyber safety and reporting support:
- INCIBE (Instituto Nacional de Ciberseguridad)
👉 Helpline: 017 (free, confidential)
They help with:- online grooming
- sextortion
- suspicious contacts
- reporting steps
🟣 STEP 4 — Child protection services
If a minor is involved:
- Contact social services (Servicios Sociales) in your local town
- They can activate:
- child protection protocols
- psychological support
- safeguarding investigations
🧠 STEP 5 — School involvement (if relevant)
If the concern involves a child in education:
- Speak to the school’s child protection coordinator (required under Spanish law)
- Schools must escalate concerns under LOPIVI (Child Protection Law 8/2021)
📞 STEP 6 — Confidential support line
For advice (even if you’re unsure):
- 016 – National domestic violence and support line
- Free
- Confidential
- Does not appear on phone bills
- Also advises on child-related exploitation concerns
🧭 What you should NOT need before reporting
- Proof
- Screenshots of everything
- Confirmation it is “definitely abuse”
👉 Authorities assess risk—you just report concern.
🧠 Important grounding point
In Spain, the system is designed so that:
- suspicion is enough to report
- professionals investigate
- the child is protected first
You are not expected to investigate or confront the situation yourself.