Immediate safety (first 60 seconds)

1. Stay calm and don’t open the door.
   • Speak through the door or intercom if you must. Do not let them in. Your home is inviolable; you do not have to open.
2. Call emergency services right away if you feel threatened.
   • Emergency: 112 (all emergencies)
   • Policía Nacional: 091
   • Guardia Civil: 062
   • If you’re in immediate danger, say “I’m in immediate danger, please send the police to [your address] now.”
3. Use a silent help option if needed.
   • Call 016 for domestic-violence support (confidential) or use any panic button apps/alarms you carry. If a call would be noticed, use a trusted person’s phone, 016 text/WhatsApp where available, or the silent WhatsApp line (if your area supports it).

If the person attempts to force entry
4. Lock doors and move to a safe room.

• Choose a room with a lock and a phone. Take your keys, ID, and emergency items if possible.

5. Make noise only if it is safe to draw attention (neighbours, building staff) or use alarm. Otherwise stay quiet and call police.
6. Avoid confrontation. Do not approach or try to reason if they are aggressive — keep distance and remain behind locked doors/windows.

If they enter without consent (trespassing / allanamiento de morada)
7. Call 112/091/062 immediately and say:

• “Hay una persona entrando en mi domicilio sin mi permiso. Creo que están cometiendo allanamiento de morada. Por favor, envíen a la policía a [dirección].”
• Tell them if you have an orden de alejamiento (restraining order) and that it is being violated.

If violence or threat occurs
8. Prioritize physical safety. Get yourself and any children/pets out if you can do so safely. If escape is unsafe, hide in a locked room and maintain the call to police.
9. Seek medical attention immediately for any injuries and request a forensic medical exam (exploración forense) — this creates official medical evidence.

After the incident (documentation & legal steps)
10. File a denuncia at Policía/Guardia Civil as soon as possible (or have the police file it). Bring any evidence: photos, messages, videos, witness names.
11. Preserve evidence (don’t wash clothes, don’t delete messages). Take time-stamped photos of injuries, damage, and any unwanted messages/calls. Screenshot and back up messages to a secure location.
12. Ask about VioGén monitoring and protective measures. If you have already filed, request an update to your risk assessment. Ask police how they will enforce the protective measures.
13. Request or renew an orden de protección (protección measures) via the courts if needed — a lawyer, social services or victim-support organisations can help.
14. Get written records of everything: the police report number, names of officers, healthcare records, witness statements.

Practical safety behaviours to keep in place
15. Keep your phone charged and with you (power bank for long days). Keep emergency numbers accessible.
16. Tell your support network (trusted friends, neighbours, relatives) and provide a simple signal in case you need urgent help.
17. Change locks and security codes if you suspect someone has keys or access. Ask landlord/communities for help.
18. Use safety apps and personal alarms — but be careful if your phone is monitored. If you think your phone is tracked, use a friend’s device or call from a public phone.
19. Keep important documents together (ID, passport, court orders, custody documents) and a small “go bag” ready.
20. Continue with your support plan: keep attending therapy, meetings, and inform your legal representative of developments.

Digital safety
21. Preserve digital evidence: screenshots, call logs, audio/video. Back up to secure cloud or a trusted person’s device.
22. If you suspect digital stalking/tracking (spyware, unknown devices), do not try to remove it yourself if it could alert the abuser. Get help from a trusted tech person or domestic-violence service for a sweep. Change passwords on a safe device. Log out of shared devices.

If children are involved
23. Prioritise their immediate safety. Have a child-specific exit plan and a list of people who can pick them up. Keep custody/visitation orders with you. Inform child protection services if needed.

Legal and support resources (Spain)
24. Immediate help: 112 / 091 / 062 / 016 (confidential domestic-violence line).
25. Keep in touch with: your lawyer, social services, local domestic-violence NGO, and Guardia Civil/Policía assigned to your case.
26. Ask about shelters & emergency accommodation if needed — there are municipal and NGO options.

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Short scripts you can use (Spanish)

• Emergency police call:
  “Soy [tu nombre]. Estoy en [dirección completa]. Mi ex/ [nombre] está en mi vivienda sin mi permiso y me siento amenazada. Por favor, envíen una patrulla ahora.”
• Reporting violation of restraining order:
  “Tengo una orden de alejamiento contra [nombre] y está incumpliéndola ahora. Mi número de denuncia/escrito es [número si lo tienes].”

(If you prefer, I can prepare a one-page printable card with these scripts and emergency numbers.)

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Important cautions

• Do not confront the abuser alone if they are aggressive. Confrontation can escalate risk.
• If your phone or accounts may be monitored, don’t use them to communicate about safety — use a friend’s phone or a trusted device.
• Legal processes can be slow — keep documenting everything and follow up frequently.
• Always prioritise safety over evidence — get safe first, then preserve evidence when it is safe to do so.