These actions—stealing post, canceling bank accounts, and falsely reporting cards as stolen—are all forms of covert abuse and financial control, and they can have serious legal consequences in Spain.
What You Should Do Immediately
1. Gather Evidence from Your Bank
Your bank holds critical records that can prove who made changes to your accounts. Request the following:
✅ Who reported the card as stolen? (Name, date, and time of the request).
✅ How was it reported? (Phone call, online, or in person).
✅ Any notes or recorded calls from the bank regarding these actions.
✅ Copies of any signed documents related to account closures or changes.
✅ IP address or device information if changes were made online.
Most banks keep logs of these actions, and you have the right to request them. If your bank is hesitant, remind them that this may be part of a fraudulent or abusive act and insist on your legal right to access your account records.
2. Check for Stolen Post & Identity Theft
✅ Report stolen post to Correos (Spanish postal service) – they track irregular activity.
✅ Check if your mail has been redirected without your permission.
✅ Look for signs of identity theft – Have any new accounts been opened in your name?
3. Report It to the Authorities
These actions can be criminal offenses in Spain, including:
- Theft of correspondence (Article 197 of the Spanish Penal Code)
- Fraud (Article 248 of the Penal Code)
- Coercion & abuse of economic resources (Article 172.ter, often applied in domestic violence cases)
If you suspect financial abuse, file a denuncia (police report) with the Guardia Civil or Policía Nacional. Bring all evidence from your bank and any documentation of stolen post.
4. Inform Your Lawyer & Psychologist
✅ Your lawyer can use this evidence to file legal action against the person responsible.
✅ Your court-appointed psychologist should be informed to include it in your case as part of the abuse pattern.
Would you like help drafting a formal request for your bank or a police complaint?